It’s a fact. There are both good and bad contractors working in the industry. And it’s no secret to consumers that remodeling nightmares exist as we’ve either read about them or know of folks who have been through it. Yet time and again, consumers find themselves in trouble with their projects and contractors as a result of their lack of knowledge on what they need to do to protect themselves from unscrupulous business practices.
Home improvement is one of the top industries noted for fraud and customer dissatisfaction and has consistently been ranked as such over the last decade, according to the Consumer Federation of America, The National Association of Consumer Agency Administrators and North American Consumer Protection Investigators.
While much of the blame falls on the home improvement industry... Read more here